Winner of Customer Service Award 2017: Cornwall Life Food & Drink Awards

PUBLISHED: 09:03 15 September 2017 | UPDATED: 09:48 15 September 2017

Customer Service of the Year

Customer Service of the Year

Archant

We announce our 2017 winner of Customer Service of the Year at the Cornwall Life Food & Drink Awards...

Nothing makes a business stand out more than excellent customer service, no matter the size of the company. It could be a maitre d’, a hotelier or the person serving behind the cheese counter at the deli. If he or she always greets you with a smile and knows exactly what you want before you do, then these were the places we were looking for.

Our finalists were…

Charlie’s Café and Deli in Tintagel

St Enodoc Hotel in Rock

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

And our winner is…

The Deck in Bude

This award was sponsored by Classic Cottages

Click here to return to our list of winners!

Latest Articles

We take a look at this year’s Christmas Cotehele Garland

The Christmas Garland in the Tudor Hall at Cotehele, Cornwall. Photo credit ©National Trust Images/James Dobson

13 Cornish tipples perfect for Christmas

Cornish tipples perfect for Christmas. Photo credit: jacoblund, Getty Images/iStockphoto

Christmas markets and events happening in Cornwall this year

Beautiful display of Christmas Lights at Mousehole Harbour Cornwall England UK Europe

What’s on in Cornwall this week

A magical Christmas experience awaits you at the Lost Gardens of Heligan

Win WIN £250 to spend on your home and garden with Grand Illusions

Grand Illusions is the ultimate destination for gorgeous home and garden products

Ad Feature Things to do and places to stay in Cornwall for 2019

Bodmin & Wenford Steam Railway. Photo credit: Barry Bateman

Places to go for festive afternoon tea in Cornwall this Christmas

Festive afternoon tea in Cornwall. Photo credit: Jelleke Vannoteghem / Unsplash

7 of the best places to buy a Christmas tree in Cornwall

Photo credit: Keilidh Ewan / Unsplash

Cosy pubs in Cornwall to warm up in this winter

Picture supplied by The Golden Lion Port Isaac

6 wonderful walks in Cornwall that are even better in the winter

Godrevy Lighthouse. Photo credit: Matt Gibson, Getty Images/iStockphoto

Cornwall’s oldest bakery has launched a Christmas pasty

Warrens Bakery Christmas pasties

A ramble around the cliff-dwelling poppies of Porth Joke

Wild flowers at Porth Joke Cornwall. Picture by Ian Wool. Getty Images/iStockphoto

GALLERY: Poignant portraits in the sand mark 100 years since the end of the First World War

Big crowds turned out at East Looe Beach to commemorate Captain Kenneth Walton

City of Lights: Truro’s midwinter lantern festival

Truro City of Lights 2016

International Mushy Pea Day is this week (and this is how you can celebrate)

International Mushy Pea Day

8 of the best places for vegans and vegetarians to eat in Cornwall

World Vegan Day. Photo credit: Deryn Macey/Unsplash

Here are the finalists of the Cornwall Life Food and Drink Awards 2018

Cornwall Life Food & Drink Awards Finalists 2018

World’s largest tarantula moves to Newquay Zoo

The Goliath bird-eating tarantula

Ad Feature Mount Hawke Academy awarded £2,500 from Calor to fund new adventure playground

Mount Hawke Academy awarded £2,500 from Calor

Fish and chips in Cornwall you need to try

Fish and chips. Copyright acmanley. iStock / Getty Images Plus

The history behind some of Cornwall’s most renowned shipwrecks

Wreckers who intentionally cause shipwrecks plunder a wreck

Cornish pasties in Cornwall: 12 of the most authentic places to go

Hand holding a Cornish Pasty at the Beach in St. Ives in Cornwall.

Halloween events in Cornwall (for adults and children)

Orange Fall Pumpkins Background, Horizontal

Cornwall’s most haunted: 12 spooky places to visit

Bodmin Jail by Dennyboy, Flickr, (CC BY-NC-ND 2.0)

Best bonfire and fireworks displays in Cornwall

Firework Display at Porthminster by Joe Thompson. Getty Images/iStockphoto

Christmas markets in Cornwall

Beautiful display of Christmas Lights at Mousehole Harbour Cornwall England UK Europe

5 of the best sunset walks in Cornwall

Godrevy Lighthouse Sunset, Cornwall Photographer Roy Curtis

10 of the best farmers markets in Cornwall

Artisan breads are a popular choice at food markets

What’s on this month in Cornwall

Explore everything the Isles of Scilly have to offer during their walking festival

Ad Feature 4 ways to keep your home cosy this Autumn

Keep your home warm and cost this Autumn

Cornwall coffee shops: 10 of the best places to get your caffeine fix

Strong Adolphos

Review: The Salty Dog Cafe near Millbrook

The Salty Dog Cafe Millbrook

Autumn gardens and walks in Cornwall

Tulip Tree in autumn at Glendurgan Garden

Heritage Open Days happening in Cornwall this year

Trerice House. Picture credit National Trust

5 of the best Cornish mining experiences

Wheal Coates tin mine on the north Cornwall coast. Photo credit: Blackbeck, Getty Images

Beach cafes in Cornwall

Coastal cafes in Cornwall

5 tips to prepare your home for the winter months

Take steps to create a cosy home this winter

Cornwall’s oldest pubs: 13 historic inns you need to visit

Tinners Arms, Zennor

Ad Feature Stunning wedding venues in Cornwall (and the perfect additions for your big day)

Cornwall wedding venues

Review: Ubu Karaoke at the Lost Gardens of Heligan

Theatre Production of Alfred Jarry’s Ubu Karaoke. Copyright Paul Blakemore

Outdoor swimming spots and sea pools in Cornwall

The historic Jubilee Pool Lido Penzance Cornwall England UK

15 of the best afternoon teas to try in Cornwall

Afternoon Tea for four. Picture by H J Brown Photography, Getty Images/iStockphoto

Plan your perfect day at Bride: The Wedding Show at Westpoint Exeter

Bride: The Wedding Show at Westpoint Exeter (c) Ian Southerin

Restaurants in Padstow: 11 great places to go

Beef steak with grilled vegetables served on white plate

VIDEO: RNLI rescue multiple people from rip currents in Cornwall

RNLI Lifeguards in action. Picture by Photobos. Getty Images

Review: Leopallooza 2018

Leopallooza. Photo credit: Matthew Hawkey

Ad Feature Plymouth City Council are looking for foster carers

Photo credit: Kontrec. Getty Images/iStockphoto

Wonderful coastal walks in Cornwall you need to try

Sunset from the South West Coast Path as it approaches Daymer Bay near Padstow in Cornwall

Breakfast in Cornwall: 9 of the best places to go

Scrambled eggs and mushrooms on wholewheat toast.

A Gin Festival is coming to Falmouth this summer

Getty Images/iStockphoto

Pizza restaurants in Cornwall: 8 of the best places to go

Getty Images/iStockphoto

A Secret Gin Garden is heading to Cornwall this summer

Photo credit: The Great Estate, Lewis Harrison-Pinder

Beaches in Cornwall you need to visit

Porthminster Beach. Picture by Ian Wool. Getty Images

Pretty places to go glamping in Cornwall

Glamping

Take a look inside some of Cornwall’s most beautiful beachside homes

Blue Waters, Porthmeor

6 species from the shark family you can spot around Cornwall

Blue shark in open water. Photo credit: UWphotographer

Recipe: Mackerel Escabeche

Mackerel Escabeche

8 Cornish pub walks you need to try

South West Coast Path in Cornwall. Picture by AlbertPego

Seafood restaurants in Cornwall: 17 of the best places to go

Seafood pasta

A sandcastle workshop is coming to Pendennis Castle

Source: English Heritage Photo Library

What to expect at this year’s Little Orchard Cider & Music Festival

Little Orchard Cider & Music Festival. Picture credit: Lewis Harrison-Pinder

Recipe: Roast aubergine with tahini and buttery pine nuts

Roasted aubergine Woodfired Canteen-style

8 dog walks in Cornwall (with dog friendly pubs along the way)

Picture by Tao Jones

Quiz QUIZ: How well do you know Doc Martin?

Photo credit: SimonPRBenson | Getty Images/iStockphoto

Ice cream in Cornwall: 9 of the best places to go

Getty Images/iStockphoto

Our thoughts on the vegan burger at The Meat Counter in Falmouth

The Meat Counter

Pub gardens in Cornwall: 13 of the best places to go

St Ives: The Sloop Inn © David Nicholls, Flickr, (CC BY-NC 2.0)

Explore the glorious gardens of Pencarrow

Pencarrow House © Thomas Magyar, Flickr (CC BY-NC-ND 2.0)

Take a peek inside this Grade II-listed holiday home in Padstow

A formal living room still manages to find room for Scrabble and the latest Sonos surround sound technology. The feel of the space reflects both the history of the house and the need for a contemporary living space

We meet the chef of Porthminster Beach Café

The terrace at Porthminster Beach Cafe

Ad Feature Armed forces finding a home with help from heylo housing

Recipe: Lemon scones and pistachio and rose scones

Lemon scones on the left and pistachio rose scones on the right

A ramble from Bodmin to Advent

Rought Tor and Brown Willy from Newton Farm

8 Cornwall walks (with places for a Cornish cream tea along the way)

Afternoon Tea for four, cakes, scones, birds eye view, table filled with food and tea.

Visit the beautiful Camel Estuary

John Bray page

Historic inn: stay in one of Falmouth’s oldest buildings

Chainlocker

Nominations open for Cornwall Life Food & Drink Awards 2018

see file name

Historical places in Cornwall you need to visit

The Minack Theatre. Picture by oBebee, Shutterstock

Picnic spots in Cornwall: 11 of the best places to go

PICNIC SPOTS IN CORNWALL: 11 OF THE BEST PLACES TO GO

Burgers in Cornwall: 10 of the tastiest places to go

Burgers in Cornwall

Fudge shops in Cornwall: 7 of the best places to go

A Display of Freshly Made Fudge on a Market Stall.

We sampled the vegetarian options at Fifteen at Watergate Bay and this is what we thought…

Fifteen tasting menu

Feasting at Nancarrow Farm

Nancarrow Farm. Picture by Adam Sergent.

8 of the best spa days in Cornwall

C Bay Spa. Picture by Simon Burt

Poldark’s Cornwall: 7 key filming locations

The BBC Poldark series, staring Aidan Turner, the cast taking a break while filming in Charlestown. Picture by P J Photography by Shutterstock

Beach yoga: Outside meditation in Cornwall

Emma Jaulin yogi

Wrestling in Cornwall: The history behind the Duchy’s national sport

Cornish Wrestling

Cornwall from a bird’s eye view: Exploring our landscape by drone

Photo by Bad Wolf Horizon

How to make a Cornish cream tea with a Royal Wedding twist

Picture supplied by Warrens Bakery, Kara Bell

Canicross in Cornwall

Huge sand dunes on way down to the beach at perran sands, perranporth

An ice cream pasty now exists and we’re desperate to try it

The cone-ish pasty. Picture by Matt Jessop

Meet Cornwall’s world champion marmalade-maker

World Champion marmalade maker Janice Miners

10 reasons to get excited about the St Ives Food and Drink Festival

Cornish Michelin star Nathan Outlaw wows the crowds at the St Ives Food and Drink Festival

Ad Feature Cornish tipples you need to try

Cornish tipples. Picture by Thomas Martinsen

Review: The Royal Duchy Hotel

Relax and enjoy the best view in Falmouth

Paul Ainsworth reveals his favourite flavours of Cornwall

Paul Ainsworth Photo: Chris Hewitt

Ben Tunnicliffe explores the production of tea in Cornwall

Tregothnan

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy

Most Read

15 of the best afternoon teas to try in Cornwall

Afternoon Tea for four. Picture by H J Brown Photography, Getty Images/iStockphoto

Christmas markets and events happening in Cornwall this year

Beautiful display of Christmas Lights at Mousehole Harbour Cornwall England UK Europe

Cornwall’s prettiest harbourside towns and villages

The seaside village of St. Ives by Dan Breckwoldt, Shutterstock

7 of the best places to buy a Christmas tree in Cornwall

Photo credit: Keilidh Ewan / Unsplash

8 of the best spa days in Cornwall

C Bay Spa. Picture by Simon Burt

A+ Education

It's Christmas

Great British Holidays

South West Attractions

Pure Weddings E-edition